Press Release

Interoute expands ISO 20000 certification for Unified Computing Solutions

Interoute expands ITIL ICT Service Management industry best practice certification

London, 2 December, 2014 – Interoute, owner operator of Europe's largest cloud services platform, has expanded ISO 20000 certification across their European Operations Centres and Data Centre Operations.  Interoute successfully completed the expansion of ISO 20000 to the Sofia Operations Centre and Data Centre Operations in London and Paris. The scope of the ICT Service Management now covers Data Centre Operations in Amsterdam, Berlin, Geneva, London and Paris with integrated quality service management control through Interoute European Operations Centres (Prague and Sofia).  

 

 

Certified and Compliant

ISO 27001

ISO 20000

PCI DSS (9&12)

ISAE 3402 and SSAE 16 Type II

 

Interoute Operation Centre Certificates

 

Sweden Luleå

ISO 27001

 

Czech Prague

ISO 20000
ISO 27001

 

Bulgaria Sofia

ISO 20000
ISO 27001


Interoute Data Centre Certificates

 

 Amsterdam

ISO 27001
ISO 20000
PCI DSS
ISAE 3402 / SSAE 16

 

 Berlin

ISO 27001
ISO 20000
PCI DSS
ISAE 3402 / SSAE 16

 

 Geneva

ISO 27001
ISO 20000
PCI DSS
ISAE 3402 / SSAE 16

 

 Ghent (colo)

ISO 27001

 

 Hoddesdon

ISO 27001
PCI DSS

 

 London DC1

ISO 27001
ISO 20000
PCI DSS
ISAE 3402 / SSAE 16

 

 London DC2

ISO 27001
ISO 20000
PCI DSS

 

 Madrid

ISO 27001

 

 Munich

ISO 27001

 

 Paris

ISO 27001
ISO 20000
PCI DSS
ISAE 3402 / SSAE 16

 

 Stockholm

ISO 27001
 

 

 Zurich (colo)

ISO 27001
PCI DSS

 

 

Interoute’s strategic approach is to combine ISO 20000 and ISO 27001 industry proven best practices in an integrated Enterprise Quality and Security Management System to meet the critical business technology demands of its customers. The comprehensive scope of the ISO 20000 certification aligns to ITIL service management industry best practices applied across the Interoute Unified Computing portfolio which includes Interoute Virtual Data Centre (VDC).  

 

ISO 20000 represents the certification standard for ITIL service management processes, providing an internationally recognised ICT service management standard for corporate quality assurance. Interoute applies ITIL controls across the Unified Computing service management life cycle to ensure quality operations are in line with clearly defined process performance metrics. 

 

Joe Stevens, Chief Security & Risk Officer, for Interoute said: “Interoute applies ITIL best practices across our operations to ensure quality is integrated into our operations processes. The comprehensive scope of our integrated Enterprise Quality and Security Management system demonstrates our commitment to excellence for our customers."

 

ISO 20000 provides Interoute's customers with verifiable third party audited assurance of quality process controls applied to their outsourced information technology across the Interoute infrastructure platform. Interoute Unified Computing solutions include data centre and colocation services, as well as database and application management. Interoute’s advanced networking and computing capabilities also provide its connectivity and managed hosting customers with access to Interoute Virtual Data Centre. This global Infrastructure as a Service (IaaS) solution delivers scalable, on demand computing flexibility that can be burst into easily and securely from within a customer’s existing Interoute online management portal or by using the Interoute VDC API. Customers can also deploy services from Interoute’s broad communications offerings, which include Conferencing, Voice and Video solutions as well as integrated collaboration services such as Hosted Lync.

 

Interoute strategically manages quality and security through integrated ISO 20000 and ISO 27001 policies and process controls applied across the company's operations and customer solutions. Interoute provides dedicated Service Managers and technical service management resources to ensure customers are supported across the lifecycle of IT services.

 

 

About Interoute

Interoute Communications Limited is the owner operator of Europe's largest cloud services platform, which encompasses over 67,000 km of lit fiber, 12 data centres, 13 Virtual Data Centres and 31 collocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises, as well as every major European telecommunications incumbent and the major operators of North America, East and South Asia, governments and universities. These organizations find Interoute the ideal partner for computingconnectivity and communications and developing new services. Its Unified ICT strategy has proved attractive to enterprises looking for a scalable, secure and unconstrained platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout mainland Europe, North America and Dubai, Interoute also owns and operates dense city networks throughout Europe's major business centres. www.interoute.com