Case Study: CC Engineering

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Intro

A partnership built on innovation, trust and market expertise.

Established in 1979, CC Engineering (CCE) is one of the UK’s largest independent IT service and support companies. It provides a wide range of services to blue chip corporations, financial institutions, health authorities and local governments. CCE delivers custom made solutions based on a detailed understanding of its customers’ needs, strategies and long term objectives.

Interoute provides CCE with a variety of services including ADSL, FTTC (Fibre to the Cabinet), Ethernet (DIA and MPLS) and leased lines along with SIP Trunking and Colocation. Working with Interoute, CCE is able to meet evolving customer needs with the latest industry innovations backed up by market expertise.

 

Agile working process delivers first class customer support.

Interoute is a trusted advisor to the CCE team and its technical know-how is a valuable asset to the partnership. In many ways Interoute provides an extension to the CCE product portfolio. The knowledge and experience of the Interoute team supports CCE in building successful, long lasting client relationships based on a thorough understanding of customer needs. The ability to quickly scale and add new services supports this consultative approach which today includes over 1,000 live services across Interoute’s portfolio.

 

End-to-end. From the ground to the cloud.

Chris McAuley, Director IP & Managed Services, CCE

One of CCE’s key strengths is its ability to manage its customers’ IT systems end-to-end. In many cases the organisation acts as its customers IT department. These relationships require both CCE and Interoute to be highly responsive. This business model proves beneficial to CCE and its customers alike. The more services CCE provides, the stronger the relationship. For its customers it means they can focus fully on their core business activities with the confidence that their IT services are in safe hands. And with the help of Interoute, CCE is able to extend its market reach further with a broad range of services and market expertise.

 

Evolving services to meet changing customer needs.

Chris McAuley, Director IP & Managed Services, CCE

CCE continues to increase its product portfolio based on changing customer needs. Most recently this has included adding Interoute Virtual Data Centre (VDC) to its range of services. Plugged directly into the Interoute global fibre network, one of Europe’s largest, Interoute VDC provides a scalable on-demand cloud platform enabling CCE to expand into new markets in a more tactical way. Interoute’s SLAs and market reputation help provide the reassurance often needed by organisations as they migrate applications to the cloud for the first time.

 

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