Hosted Contact Centre
Interoute Hosted Contact Centre provides customers with full contact centre functionality, natively integrated with Skype for Business and Lync, for one simple fixed price per user to maximise your investment.
The Interoute Contact Centre solution is built exclusively for Microsoft Skype for Business and Lync. By leveraging the native APIs, Interoute is able to extend the Microsoft functionality of Skype for Business and Lync, enabling you to benefit from full contact center functionality without the need to install any additional desktop software.
Interoute can provide solutions for organisations of all sizes, from small and medium sized contact centres to complex enterprise organisations with multiple geographically dispersed agents.
Businesses who switch to Microsoft Skype for Business can maximize their investment from Interoute’s Hosted solution, with its natively integrated contact centre functionality.
For one standard price, Interoute provides a complete set of premium features out of the box:
Multiple Business Units
Interoute Virtual Data Centre locations are available to host your service in Asia, Europe, and America complemented with Inbound DDI's in 45+ countries with porting available.