Interoute Communications Limited (UK), i-21 Limited (UK), Interoute Media Services Limited (UK) Webterms
Welcome to the Interoute Terms and Conditions site. On this site you can find the terms and conditions applicable to your order unless you have signed up to a specific Master Services agreement with Interoute.
In order to establish which Standard terms and Conditions and Service specific terms and conditions apply to your service please check the full legal name and registered office of the Interoute entity stated on your Purchase Order. (You can find this information at the signature area on your Purchase Order).

Please find here Interoute’s Terms and Conditions (Schedule 1) binding at the signature date of your Purchase Order:
|
Purchase Order signed on or before 02/12/09: |
|
| Purchase Order signed on or after 03/12/09: | Schedule 1 Version 5.0 |
| And the Interoute's Acceptable Use Policy: | AUP |
Please find below Additional Terms (Schedule 2) relevant to Service purchased on or after 12/01/09 otherwise go to Archived Web Terms.
|
Products |
Terms and Conditions |
|---|---|
|
Managed Bandwidth Service |
Schedule 2A |
|
Co-Location Service |
Schedule 2C |
|
Dark Fibre Service |
Schedule 2D |
|
Ethernet Service |
Schedule 2E |
|
IP Access, IP Transit, Internet Managed Multihoming, Channel IP Transit, Domain Name |
Schedule 2F |
|
VPN Service, Internet Central, Remote Access, Managed Backup |
Schedule 2G |
|
Hosting Service, Hosting Firewall, Shared Hosting, Professional Services, SSL |
Schedule 2H |
|
Media Live Stream |
Schedule 2J |
|
Interoute One, Enterprise Voice Services
Interoute One, Inbound Access |
Schedule 2K
|
|
VVN TDM Ports, VVN Private IP, VVN Trunk Group |
Schedule 2L |
|
Share Service |
Schedule 2M |
|
Message Labs Service |
Schedule 2N version 3.0 |
Please check the document carefully to ensure it is applicable to your Services.
If you find any difficulty in finding your documentation, please do not hesitate to contact your Account Manager at Interoute.