Interoute Communications Limited (UK), Interoute Networks Limited, Interoute Media Services Limited (UK) Webterms

Welcome to the Interoute Terms and Conditions site.  On this site you can find the terms and conditions applicable to your order unless you have signed up to a specific Master Services agreement with Interoute.

 

For all online terms and conditions please go to www.interoute.com/legal/online.

 

In order to establish which Standard terms and Conditions and Service specific terms and conditions apply to your service please check the full legal name and registered office of the Interoute entity stated on your Purchase Order. (You can find this information at the signature area on your Purchase Order).

 

 

 

Click here for the current Interoute Schedule 1 (Master Service Agreement) which are the general terms and conditions we require to do business.

Please find below the current Schedule 2 (Additional Terms) relevant to the individual service/s you are purchasing.
If you wish to find older schedules for services purchased before the date referenced at the corresponding schedule below, please go to Archived Web Terms.

If you find any difficulty in finding your documentation, please do not hesitate to contact your Account Manager at Interoute.


Attachment Size
file format Acceptable Use Policy - version 2.1 76.71 KB
file format Webterms - Schedule 1 - Version 6.2 153.57 KB
file format Bandwidth Service - Schedule 2A - Version 5.0 (applicable as from 1 May 2010) 26.3 KB
file format Bandwidth IRU - Schedule 2A for IRU - Version 4.0 (applicable as from 1 May 2010) 36.12 KB
file format Managed Video Services - Schedule 2B - Version 5.0 63.28 KB
file format Colocation Service - Schedule 2C - version 4.3 (applicable as from 24 November 2010) 63.49 KB
file format Dark Fibre Service - Schedule 2D - Version 4.0 (applicable as from 12 January 2009) 75.31 KB
file format Ethernet Service - Schedule 2E - Version 5.1 (applicable as from 29 March 2010) 62.48 KB
file format Internet Service - Schedule 2F - Version 4.4 (applicable as from 13 August 2010) 91.89 KB
file format IP VPN Service - Schedule 2G - Version 4.1 (applicable as from 16 January 2012) 126.72 KB
file format Hosting Service, Hosting Firewall, Shared Hosting, Professional Services, SSL - Schedule 2H - Version 4.2 (applicable as from 4 May 2010) 115.43 KB
file format Streaming Media - Schedule 2J - Version 4.0 (applicable as from 4 May 2010) 30.9 KB
file format Enterprise Voice Service - Schedule 2K - Version 5.4 84.89 KB
file format VVN Service - Schedule 2L - Version 4.1 85.17 KB
file format Share Service - Schedule 2M - Version 3.0 117.1 KB
file format Virtual Data Centre Service - Schedule 2N - Version 1.1 74.92 KB
file format OPN Service - Schedule 20 - Version 5.0 49.34 KB
file format Security Services - Schedule 2S - Version 4.5 207.59 KB
file format FastTrade Service - Schedule 2T - Version 4.1 (applicable as from 28 April 2010) 52.25 KB
file format EVPN Service - Schedule 2V - Version 5.0 80.1 KB