Managed dedicated hosting uses dedicated physical systems for the hosting of customer solutions. A solution can be as simple as a single server or as complicated as a multi-tier, multi server environment using a mix of hardware and operating systems.
- Standard SLA’s covering hardware and operating system.
If your server or OS fails we will replace and reinstal it within 4 hours. - Load balancing, clustering and security optional.
To increase security and availability. - Can be combined with virtual servers.
Our network infrastructure allows us to combine physical and virtual servers within a single solution, for example for test and development systems or failover. - Backup and restores.
We will store and retain your data on our backup systems for 28 days. - Application management through partners.
- Single or multi-tier solutions.
- Online monitoring and reporting
Example of Managed Dedicated Hosting design
Complex Dedicated Hosting
Complex dedicated hosting uses the same building blocks as normal dedicated hosting, but we’ll help you design a solution to create the scalability and availability your business requires. Our team of experienced sales and solutions engineers are available to create the right mix of (geographic) load balancing, clustering and storage components. And of course we’ll give you an SLA to match this level of availability. In addition we can customize our monitoring tools to measure and report on performance of your applications.
In addition to all of the features included in the Managed Dedicated Hosting services, Complex Hostings adds:
- Customized SLA’s covering hardware and operating system.
By increasing resilience through the use of redundant systems it is possible to offer better SLA's. - Geographic failover and network integration.
Our network allows us to connect hosted environments in geographically dispersed data centres using MPLS VPN or Ethernet connectivity. - Managed Storage, SAN and NAS.
Complex solutions often require large storage capacity with the possibility for several systems to connect to it. Our consultants will be happy to help you select a storage solution that will offer the space and performance you require. - Remote backup and restores.
If you outsource financial systems and need to adhere to standards or regulation based on Sarbanes–Oxley (SOX), Basel II or SAS 70 you need to store your data for a longer period in an external location. Interoute can offer several options to o just that, for example remote tape storage or backups to one of our other data centres. - Oracle management.
Installation and management of Oracle databases. - Customized monitoring and reporting.
Monitoring and reporting normally covers standard components like server hardware (cpu, storage, network) and web applications. But we can extend this to include specific applications and IP protocols and notify you of issues.
Example of a Complex Dedicated Hosting design
- Supported hosting platforms
- Selection of hardware platforms including Dell, HP, Sun
- Stand-alone, clustered and multi-tier architectures
- Web server software
- Database management
- Application monitoring including Siebel and Exchange
- Linux, Solaris and Windows operating systems
- Data Backup
- Daily incremental and full weekly back-ups
- Bare metal restore option
- Revive™ synchronous real-time replication
- Local and remote data archiving
- Service Levels
- 7x24 monitoring and support
- Email and telephone support
- Money-back Service Level Agreements
- Web-based reporting
- Server statistics, health and availability
- Bandwidth statistics, traffic in/out and bursting trends
- Back-up performance reports