Case Study: Kwik Fit
Kwik Fit Insurance Services was formed in 1995 and has grown rapidly to become one of the UK’s leading car insurance distributers. Initially providing car insurance to Kwik-Fit tyre and exhaust repair customers, it expanded its product range to include a host of personal insurance offerings including home, van and bike insurance as well as vehicle breakdown cover. Today, customers hold over one million products with Kwik Fit Insurance Services. In 2010 the company was acquired by Ageas, an International insurance group of significant scale, and now forms a key part of the Ageas Retail business.
We worked with Kwik Fit Insurance Services to migrate its IT environment from a dedicated physical platform run from a single datacentre to Interoute Application Management cloud. The new solution supports its business critical applications by expanding its architecture from 7 servers to 25 servers. Following this successful migration Kwik Fit Insurance Services opted to also migrate its e-commerce site to Interoute hosting services.
Maximising revenues while reducing costs by 70%
Elaine Whitefoot, IS Director, Kwik Fit Insurance Services
By moving its IT infrastructure to Interoute Application Management cloud, Kwik Fit Insurance Services saw a 70% reduction in costs from its previous service provider. In addition to these significant cost savings we were also able to provide a scalable solution with dual site redundancy to ensure resilience and business continuity along with continued access to our expert local support team.
Leading e-commerce site performance
Unlike in 1995 when Kwik Fit Insurance Services was formed, the vast majority of consumers today are happy shopping for the best insurance deals online. This change in consumer behaviour means that a reliable, performant and secure e-commerce site is essential to remain competitive. Interoute Managed Application services immediately improved Kwik Fit customer journey times and has enabled the e-commerce site to respond to important comparison website requests from aggregators such as comparethemarket.com and moneysupermarket.com.
Proven engineering expertise
Our experienced customer support team helped Kwik Fit Insurance Services to create a bespoke environment tailored to meet its current and future needs, managing all aspects of capacity management and business continuity. This includes support for Microsoft Windows Server 2008 and SQL 2008, Red Hat Enterprise Linux, and Riverbed Stingray Traffic Manager – giving the company the leading-edge solutions needed to support its ambitious business innovation.